RS
Renitha S

1 reviews | Active since May 2019

21 Aug 2024, 12:36

VFS Global is useless.

If I could give VFS a lower rating than 1 star, I would. I erroneously paid them a fee for a Schengen visa for Netherlands - I needed a vis for France. I am still trying to get a refund from them. They tell me to call the call centre for assistance but the calls continuously cuts off. Their email helpline is useless - they say they are waiting to hear from the 'Center'. Bunch of idiots. I have sent an email to their CEO - let's see if he responds.

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Replies (1)
VFS Global
VFS Global's reply21 Aug 2024, 15:56
Official
Dear customer,
   
This is to acknowledge receipt of your query.
   
Please expect to be contacted within 2 working days for further assistance.
   
We request your patience and understanding.