1 reviews | Active since Mar 2015
VFS Global dishonest?
I app**** for a visa to travel to Portugal. I collected the passports two days before our departure on 28 May 2018 as I could not get any assistance / get into contact with a staff member from VFS Global. This week I received an email to advise that the visas have been approved and passports couriered via Fedex on 27/07/2018. This is unacceptable as I collected the passports personally from the Consulate in Cape Town and was ****** of the money I paid for delivery of the passports to my house. This conduct on behalf of VFS Global Visa service is unacceptable and not honest.
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.
Kind Regards,
VFS Global
Best regards,
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.
Kind Regards,
VFS Global
Best regards,
This serves as confirmation that a VFS representative has been in contact with you.
If you have any further queries or complaints, kindly forward to ***
Kind Regards,
VFS Global
Best regards,
This serves as confirmation that a VFS representative has been in contact with you.
If you have any further queries or complaints, kindly forward to ***
Kind Regards,
VFS Global
Best regards,