VFS Global Cape Town TERRIBLE SERVICE

Cape Town Office VFS advertised google contact number does not work.

VFS has two offices in CT - good luck getting to the right one.

VFS sells and takes your money for Personalised Service & Premium Lounge but they dont give the service. Not even an apology for taking your money. I had to request my money back or would not have been offered !!!!

VFS website makes it purposefully difficult to contact by phone.

The service is beyond terrible. The security at the entrance are rude and completely uncooperative.

We had an appointment at 12 and are still waiting without any feedback left sitting until well after 1pm ………(what’s the point of having a booking system). I am still here - who knows?? There are so many people drifting around and chatting but no work is being done.

is this what happens to a business that has a monopoly- I hope the embassies/ conbsulates find out.