SM
Sehlile M

1 reviews | Active since Oct 2017

18 Oct 2017, 10:36

VFS GLOBAL ARE SO UNPROFESSIONAL AND *****

THIS IS THE COMPLAINT I WROTE ON THE 10TH OF OCTOBER AND THEY **** THAT THEY WILL GET BACK TO ME WITHIN TWO DAY OF WHICH THEY NEVER DID. YOU JUST **** ON A PUBLIC PLATFORM SO THAT PEOPLE WILL THINK THAT YOU CARE ABOUT YOUR CUSTOMER WHEN ITS CLEAR ALL YOU ARE INTERESTED IN IS OUR MONEY. 'I went to VFS for ZEP application and was turned away as i was told that my passport had less than 90 days left to expire, i showed them my receipt for the new passport which i app**** for and they said that wont help i should come back when i have the new passport. My question and worry is the applications for the ZEP end on November and what will happen if my passport is still not out by then, what happens to my money. I thought that since we do not leave our passport when we applying why wasnt i allowed to apply and then wait for my passport as the one that im using is expiring 17 December 2017;

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Replies (1)
VFS Global
VFS Global's reply23 Oct 2017, 06:33
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global