TR
Tony R

1 reviews | Active since Aug 2020

28 Aug 2020, 03:10

VFS global.

Since lockdown I have been unable to collect my visa outcome as I cannot get any assistance from VFS to do a simple password reset as their site is broken, and has been for a month. Their messenger service is a joke, their email helpline simple is manned either by a bot, or *****s. You can no longer contact their helpline via phone as once the intro message has played the line drops.

0
Replies (2)
VFS Global
VFS Global's reply28 Aug 2020, 11:56
Official
Dear customer,

We hope this email finds you well.

Your query has been forwarded to the relevant department.

Kind Regards

VFS Global
VFS Global
VFS Global's reply31 Aug 2020, 17:23
Official
Dear customer

We hope this email finds you well.

The consultant who contacted you, has confirmed that your query has been resolved.

Kind Regards

VFS Global