1 reviews | Active since Feb 2012

13 Aug 2017, 21:42

Vfs abbreviation for very flippen slow!

<p>We have now been waiting for two refunds for two and a half months. </p> <p>This issue is becoming comical in nature. </p> <p>I received an email over a week ago that the issue was resolved and that we'll get refunded within a few days. </p> <p>The reference on the two refunds are as follows: TRR ********** and PRP ********** .</p> <p>PLEASE RESOLVE THIS MATTER AT THE SOONEST. </p> <p>I HAVE CONTACTED VFS ON SEVERAL LEVELS NAMELY VFS MANAGER IN BRUMA, Ms Zakithi M, Hellopeter, and on VFS Global site and still not paid. </p> <p>Ill scream if I have to hear another VFS employee how sorry they are. </p> <p>I don't need the apology... Just the refund!, please!! </p> <p> </p>

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Replies (2)
VFS Global
VFS Global's reply14 Aug 2017, 07:46
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global

's update15 Aug 2017, 06:27
Reviewer Update
I received an email from VFS that payment was processed on the 10th of August and that payment will be available within 3 to 5 days. Today is the 5th day... The last note I received almost 10 days ago, contained the same 3 to 5 day payment. Fat good that did....