1 reviews | Active since Dec 2016

15 Dec 2016, 08:52

VFC GLOBAL RIVONIA

<p>Good day</p> <p>Am experiencing my disappointment with the VFC Global Rivonia branch,with a guy called Mpho,walked in on 15/12/2016 @ 8 in the morning hoping to be helped.</p> <p>1 hour late this Mpho guy clearly does not want to help anyone,as his colleagues keep asking him to attend to us.</p> <p>I app**** for a refund R1350 on the 28/10/16 and still no refund till today 15/12/16.</p> <p> </p> <p>Bearing in mind these VFC Rivonia have taken over "horrer" Home affairs and they charge R1350 minimum per application.</p> <p>Still you get the most creap service from the unhelpful staff,no customer service at all.</p>

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Replies (2)
VFS Global
VFS Global's reply15 Dec 2016, 13:00
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global

VFS Global
VFS Global's reply27 Dec 2016, 08:03
Official

This serves as confirmation that a VFS representative has been in contact with you.

Kind Regards,
VFS Global