Urgent Review - Excessive Delays and Costly Inconvenience

I am writing to bring to your attention the distressing and costly experience I have encountered with the Visa application process on your platform. My Visa was accepted for issuance on the 3rd of January 2024 and the application was done in December 2023.

The initial expectation of a 20-day processing time for my Lithuania Visa has been grossly exceeded, and the lack of updates has left me in a state of frustration and anxiety. The delays caused by the processes at VFS are not only inconveniencing but have also led to significant financial losses. I have already delayed my flight and incurred substantial expenses due to the prolonged wait.

Furthermore, the shipment time from Johannesburg to Pretoria to Brooklyn has proven excessively lengthy, compounding the overall delay. This situation is a matter of grave concern as it is adversely impacting both my travel plans and finances. The response I get is always there is nothing that can be done and this is concerning.

I find it disheartening that VFS seems unable to provide any meaningful assistance or information, leaving me in the dark about the status of my application nor being able to track it from their side.

I trust that you understand the urgency and severity of this matter. Your prompt attention to this issue is crucial in preventing further financial losses and ensuring a more reliable and transparent process for all users.

I appreciate your understanding and assistance in resolving this matter promptly.