Unsatisfying reply from VFS permit 10 months late

I app**** for a zsp permit on the 10 of november 2014,and i have not received any communication yet.I contacted Gerson Muti from DHA who told me the permit has been approved but i should wait for VFS to contact me.I have made a million calls to the VFS call centre but no help they keep telling me to wait.I have sent numerous emails but i get funny replies which mean nothing.I have tried to get a proper answer but nothing is happening,the call centre is rude they just tell you to wait for the call and never really listen to the query same with the people who reply emails they just reply and never look into the issue.Its ten months late when they had promised to be 8 weeks maximum.the emails they reply are like the one below which mean nothing.<br> <br> Dear Applicant,<br> <br> Thank you for emailing VFS ZSP Helpline<br> <br> Please note that it is an internal process between the Department of Home Affairs and VFS Global, kindly wait to be contacted telephonically for the outcome of your permit.<br> <br> It has been ten months my employer can no longer entertain stories,my bank accounts were frozen till i submit a valid permit,my landlord has refused to renew my lease.Please help i need the permit asap.