Unprofessional banana republic business

<p>For over a year Mr Fidelas Ndewere has been trying to sort out his work permit. In January 2016 when Mr Ndewere collected his work permit he realised that they had the wrong passport number on it. They said it would be corrected. By June 2016 they still had not done anything. Mr Ndewere's employer, a Mr Bernhard Vogt, tried making contact with VFS to find out what was going on. Nothing came of it after numerous emails (which I have in my possession should anyone want to see them). Mr Ndewere is not even able to open a bank account! After Mr Ndewere approached me with this issue I decided to try and help him. Over the months I have emailed over and over again....only receiving computer generated replies. I have made phonecalls and it is impossible to get a single name of who to speak to or a contact number or personal email address.</p> <p> </p> <p>Who appointed these people? They do NOTHING but pass on the paperwork that you have filled in to the Department of Home Affairs and then charge a ridiculous fee to pass the paperwork on!!!!!!!!! They are not in any way making things easier for the applicant and they have no input at the DHA so what is the point of them?!?!! AND you dont have the choice to go to the DHA and hand the forms in yourself. What is the point? Sounds like a friend of someone in government got the chance to score a buck for doing nothing. </p> <p> </p> <p>As I have read the MANY complaints on this website I have realised that Mr Ndeweres problem isnt unusual. It also seems impossible to get money refunded from them. I have also noticed the same generic reply to all complaints. Someone needs to take a deeper look into who owns VFS and who appointed them. If you would like me to forward the numerous emails from myself to them and their unhelpful responses I will be happy to do so.</p>