NS
Nancy S

1 reviews | Active since Feb 2016

02 Mar 2016, 10:16

Unpaid Refund

At the beginning of December 2015 I submitted a refund form at the Rivonia branch and it is actually written that refunds will be issued after 30days. Nothing has been paid into my account to date, I have written several emails of which nothing is being done and it is really getting so frustrating

0
Replies (2)
VFS Global
VFS Global's reply02 Mar 2016, 11:02
Official
Hello NanSan,

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global
VFS Global
VFS Global's reply03 May 2016, 10:06
Official

This serves as confirmation that a VFS representative has been in contact with you.

If you have any further queries or complaints, kindly forward to ***

Regards.