Unallocated Payment for General Work Visa Application TRV***

My waiver application was approved in October 2024, and I subsequently app**** for a General Work Visa. I made the payment for this application on 19 October 2024, using the correct VFS bank account and reference number. However, to date, my payment has not been allocated to my VFS account (TRV***).

I have visited Standard Bank more than three times to verify the transaction, and they have confirmed that the funds were deposited into the correct account with the correct reference.

In an attempt to resolve this, I travelled to VFS Pretoria, where I was referred to VFS Rivonia (Sandton). On 25 June 2025, I went to VFS Rivonia and submitted all required documents, including:

A copy of my passport

The Standard Bank deposit slip

Proof of payment

I was told to wait for three working days, but as of today (07 July 2025), the payment has still not been allocated. This is extremely frustrating, as it prevents me from booking an appointment to submit my visa application. I have now visited VFS offices twice, and I am unable to return again for a third time due to the inconvenience and cost involved.

I kindly request urgent assistance in resolving this matter so that I can proceed with my General Work Visa application without further delays.

Thank you for your understanding and support.