CM
CHRIS M

1 reviews | Active since Jun 2015

14 Dec 2015, 00:56

UNABLE TO SCHEDULE APPT AFTER 10 DAYS OF PAYMENT

Dear Hello Peter,<br> After completing the online registration via the vsf website, on the payment option, I chose to pay at the bank so I have used the generated slip downloaded from the website to carry on with the payment at the bank. The transaction at the bank was performed on the 5th of December 2015. It is almost 10 days now since I have been waiting for the payment to reflect on my vsf account in order to proceed with scheduling the appointment. I have exhausted all avenues to try getting this issue resolved, last week, I even though I contacted vsf helpdesk via email \ [Email Removed] and sent through all the supporting documents. This matter sill remains unresolved and I am unable to proceed further with the application process. I am unable to schedule appointment after 3 working days of payment. <br> As this matter is urgent

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Replies (1)
VFS Global
VFS Global's reply14 Dec 2015, 07:32
Official
Hello chrismania,

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global