UNABLE TO SCHEDULE AN APPOINTMENT DATE SINCE NOVEMBER 2017 TILL DATE

I have made a payment for the Transfer of my TRP since last year and still unable to schedule an appointment date, I contacted VFS call center and still unable to secure a booking only to be told there is no available dates and will be contacted. It's a horrible experience being told that the browser am using is probably the cause of my inability to schedule an appointment, despite downloading Internet explorer, Mozilla, Google chrome. My concern is that at this Technological age why would it be so difficult for a service provider as VFS to make their website compatible with recent browsers! or is this a deliberate act to frustrate the masses. Please get your acts together. AM HIGHLY DISAPPOINTED!!!