CY
Chris Y
1 reviews | Active since Aug 2015
03 Aug 2021, 10:13
Trying to book a Croatian Visa via VFS (Terrible Customer Experience
Terrible customer experience. I have been on hold with the call center for more than half an hour. The website is unresponsive when trying to book an appointment. Nothing on the website to indicate that the center is closed or anything of the sort. One would imagine the Embassy involved would be furious about this poor quality of service
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Replies (2)
VFS Global's replyOfficial
03 Aug 2021, 14:39Dear customer,
We trust this email finds you well.
We have forwarded your query to the relevant location to assist you.
Any inconvenience caused is sincerely regretted.
Kind Regards
VFS Global
We trust this email finds you well.
We have forwarded your query to the relevant location to assist you.
Any inconvenience caused is sincerely regretted.
Kind Regards
VFS Global
VFS Global's reply03 Aug 2021, 14:39
Official
Dear customer,
We trust this email finds you well.
We have forwarded your query to the relevant location to assist you.
Any inconvenience caused is sincerely regretted.
Kind Regards
VFS Global
We trust this email finds you well.
We have forwarded your query to the relevant location to assist you.
Any inconvenience caused is sincerely regretted.
Kind Regards
VFS Global
CY
Chris Y's updateReviewer Update
03 Aug 2021, 14:47Thank you, Just to confirm would you please get the London branch to contact me.
CY
Chris Y's update03 Aug 2021, 14:47
Reviewer Update
Thank you, Just to confirm would you please get the London branch to contact me.