1 reviews | Active since Apr 2017

12 Apr 2017, 02:50

Totaly TERRIBLE with handling your Visa Docs !!!

<p>Since this new VFS Global Visa system got introduced - My Whole permanent visa application has been lost !!! + the new tracking number has never been updated !!!</p> <p>Totaly horrified by the service + online correspondance without care - NO HELP - Ignoring and washing their hands of this issue. Everytime I had to contact them, with full explanation to what happened - all they say - do a new application - no refund nothing.</p> <p>Lost my time, stress and a lot of money that I paid them !!!</p> <p> </p> <p>How do they expect me to do another application after they lost my previous one of their system ?</p> <p>- Ill become another ******* imigrant in SA - thats my only option.</p> <p> </p> <p>and SA government is saying all ******* imigrants are *********?!!! - this is total madness !!!</p> <p> </p> <p>Fix your Visa Departments, before you call all "*******s" are ********* !</p>

0
Replies (3)
VFS Global
VFS Global's reply13 Apr 2017, 16:26
Official

Good day Deividas

Thank you for taking our call, it was a pleasure speaking to you.

As per your explanation your query had arisen before the introduction of VFS Global.

We will be awaiting your documentation so that we can accurately resolve this issue.

Kind Regards

VFS Global

's update24 Apr 2017, 13:53
Reviewer Update

I have sent the documents - no reply since.

Still dont know if they received it or not.

tried to send another email today - I get email back saying its unreachable now.

What is going on?

's update05 Jun 2017, 10:26
Reviewer Update

We havent moved any further since !