Title: Frustrating and Unresponsive Service – A Nightmare Experience with VFS Global

Title: Frustrating and Unresponsive Service – A Nightmare Experience with VFS Global

I’ve never experienced such poor service from a company as I have with VFS Global. Their system is an absolute mess. Trying to call them is a nightmare; the automated menu doesn’t allow you to select any option no matter what buttons you press. It’s like talking to a wall.

Their website is no better – I couldn’t even register properly for a booking. When I finally did get registered, I never received the activation email, leaving me completely stuck. I’ve tried multiple times to resolve this, but there’s no way to get any assistance. The whole process has been incredibly frustrating and a massive waste of time.

I would NOT recommend using VFS Global for any visa processing. Their systems are outdated, their customer service is non-existent, and overall, it’s been a disastrous experience. Definitely need to improve or risk losing more customers!