SWISS VISA APPLICATION THROUGH VFS GLOBAL

Unfortunately I can't give zero stars. This is most probably the worst customer service I have ever encountered. I did my Swiss visa application at VFS Global offices in Cape Town on 6 June 2024. Ever since then I've been trying to track my application and it's either no records found or the website is down. I've spend so much money on phone calls but it's like walking into a wall. It's been 20 days since the application and nobody knows where my passport is, if it was ever send from Cape Town. I've lost a job opportunity in Switzerland due to their negligence and all they can say is oh sorry sir. Can the countries around the world stop using VFS. In other countries it might work but South Africa is worst than a 3rd world country and the people working at VFS is not up to the task. Still waiting for the supervisor Baanetsi Tsotetsi to call me back. APPALLING SSRVICE