RM
Ruth M

1 reviews | Active since Feb 2016

12 Aug 2023, 17:02

refund not processed

I am having a hard time getting my refund from VFS after having made mistakes on my applications which cannot be corrected without cancelling and reapplying and paying afresh. All my emails are going unanswered and the call centre says they cant help and i have to email. HOW DO I GET SOMEONE'S ATTENTION. i need my refund please

0
Replies (1)
VFS Global
VFS Global's reply14 Aug 2023, 10:58
Official
Dear customer,
   
 This is to acknowledge receipt of your query.
   
 Please expect to be contacted within 2 working days for further assistance.
   
 We request your patience and understanding.

Kind Regards 
 VFS Global