HB
HILLARY B
1 reviews | Active since Apr 2021
19 Apr 2021, 23:23
REFUND ISSUE
Its been 30 days now since I requested for a refund from VFS. Its bad enough that I had to make another payment in order to submit my application. But having to wait 30 days and to pay a penalty fee is simply outrageous. Its more frustrating that no one reaches out to you on the status of your request. The service is honestly just horrible. I would really appreciate it if VFS could simply refund my money.
Helpful (0)
Replies (3)0
Replies (3)
VFS Global's replyOfficial
20 Apr 2021, 09:49Dear customer.
Thank you for contacting VFS Global.
Your query is being looked into, and further correspondence will be shared on the status within the next 2 working days.
Kind regards
VFS Global
Thank you for contacting VFS Global.
Your query is being looked into, and further correspondence will be shared on the status within the next 2 working days.
Kind regards
VFS Global
VFS Global's reply20 Apr 2021, 09:49
Official
Dear customer.
Thank you for contacting VFS Global.
Your query is being looked into, and further correspondence will be shared on the status within the next 2 working days.
Kind regards
VFS Global
Thank you for contacting VFS Global.
Your query is being looked into, and further correspondence will be shared on the status within the next 2 working days.
Kind regards
VFS Global
HB
HILLARY B's updateReviewer Update
20 Apr 2021, 10:04Good morning,
Thank you for your response. However, I would like to understand why I have to wait for an additional 7 to 10 working days after waiting for 30 days.
As the email I received said the amount has been approved.
Thank you for your response. However, I would like to understand why I have to wait for an additional 7 to 10 working days after waiting for 30 days.
As the email I received said the amount has been approved.
HB
HILLARY B's update20 Apr 2021, 10:04
Reviewer Update
Good morning,
Thank you for your response. However, I would like to understand why I have to wait for an additional 7 to 10 working days after waiting for 30 days.
As the email I received said the amount has been approved.
Thank you for your response. However, I would like to understand why I have to wait for an additional 7 to 10 working days after waiting for 30 days.
As the email I received said the amount has been approved.
VFS Global's replyOfficial
20 Apr 2021, 10:09Dear customer,
The 7-10 working days is the maximum timeline that you are to provision, depending on which bank you are with, for the payment to reflect in your account, from the date you receive the refund receipt noting that the refund has been processed.
Kind Regards
VFS Global Refunds
The 7-10 working days is the maximum timeline that you are to provision, depending on which bank you are with, for the payment to reflect in your account, from the date you receive the refund receipt noting that the refund has been processed.
Kind Regards
VFS Global Refunds
VFS Global's reply20 Apr 2021, 10:09
Official
Dear customer,
The 7-10 working days is the maximum timeline that you are to provision, depending on which bank you are with, for the payment to reflect in your account, from the date you receive the refund receipt noting that the refund has been processed.
Kind Regards
VFS Global Refunds
The 7-10 working days is the maximum timeline that you are to provision, depending on which bank you are with, for the payment to reflect in your account, from the date you receive the refund receipt noting that the refund has been processed.
Kind Regards
VFS Global Refunds