Refund

I app**** for a VISA on 14 September 2015, during this day i had to fill another form online again as i was told i filled the wrong one. When i filled the new one i also paid another R1 350 to book an appointment. I successfully submitted my papers and i got the outcome after 10 days, compliments to that, job well done.<br> <br> On the same day i also completed the Refund form for the refund of the initial R1 350 that i paid and was told it will take up to 30 working days to get my money back. <br> <br> Sadly up to this day 25/11/2015 i haven't received anything even communication regarding this. I have called the Call Centre more than 10 times and was told to send an email to [Email Removed] with all the details of the refund. I sent more than 10 emails to the mention email but i never got any respond up to now. I was also given [Email Removed] to send the refund details and on this email all my emails bounced back.<br> <br> As of now its almost 60 working days and nothing happened regarding the refund. If anyone can enlighten me what is really happening regarding this refund process will really appreciate.<br> <br> Thanks<br>