PRP excessive delays

<p>Dear all,</p> <p> </p> <p>In September 2014 I submit my application for permanent residence through VFS. I was advised It would take 8 months to get the feedback. I contacted them last year and was told that the matter was going to be escalate. Again in January I contacted VFS for the same matter and receive the same answer.</p> <p>We understand the decision of granting PR or not does not belong to VFS. But they commit to deliver a service within an definite timeframe and the least they can do is knock at home affairs door for follow ups( What was available to applicant before VFS for free).</p> <p>R1350 fees is too expensive to scan or send documents.</p> <p>Once your promises are not respected the least you can do is proactively follow up and keep the applicants updated on the steps taken and new or reviewed outcome date.</p> <p>I appreciate the speed when submetting the application but I am seriously disappointed by this long wait.</p> <p> </p> <p>Please do something.</p> <p> </p> <p>Regards,</p> <p> </p> <p>H.</p>