BS
Blair S

1 reviews | Active since Sept 2018

14 Sept 2018, 10:55

PRP Application 1.5 years and waiting

I submitted my PRP visa application in July 2017 and was told 8-10 months, in July 2018 I followed up to be told that my application was in 'quality control' and will be completed in two weeks. It's now two months later and VFS and Home Affairs keep telling me it's still in quality control, they say that they escalated my inquiry, but yet nothing happens. Please stop using the word escalated, it means to increase rapidly, which is not what's happening.

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Replies (2)
VFS Global
VFS Global's reply14 Sept 2018, 13:49
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global

BS
Blair S's update26 Sept 2018, 10:49
Reviewer Update
12 days ago someone called to say they would follow up on my application, but nothing has happened. Called the VFS call centre and they are escalating my query for the 15th time, but the escalation does nothing.