EM
Elton M

1 reviews | Active since Oct 2017

06 Dec 2021, 09:46

Proof of payment

I made an online payment for an appointment booking on the VFS Global website on the 21st of November and I didn't receive the email which should contain the proof of payment even though the payment went through and the appointment date was confirmed.Proof of payment is listed on the submission checklist and my submission appointment is scheduled for tomorrow the 7th and I just wanted to confirm if I can print a bank statement and use as proof of payment?

0
Replies (3)
VFS Global
VFS Global's reply06 Dec 2021, 09:57
Official
Dear customer,

Thank you for contacting VFS Global.

We have requested for one of our officers to contact you and assist with the retrieval of the proof of payment, therefore please expect a call from us within the course of the day.

If you have not received a call by 15:00 today, please call us on ***

Kind Regards
VFS Global
EM
Elton M's update06 Dec 2021, 10:07
Reviewer Update
Thank you for the swift response,I received my proof of payment
EM
Elton M's update07 Dec 2021, 20:21
Reviewer Update

I made another online payment for an appointment booking on the VFS Global website tonight at 19:30 and I didn't receive the email which should contain the proof of payment again even though the payment went through.I need this proof of payment urgently as I am going to the VFS tomorrow