Poor Service vfs TRA***

Hi There, vfs is failing big time app**** first time fulfilling requirement fir critical skills, rejected logged an appeal with more than enough evidence as i miticulously read requirement and fulfill them to the tee, since November 2014, no answer feedback is that i need to stsy in Sa boundary till outcome thst abuse of humain right and freedom. we pay for a service and deserved more care and comnitment from vfs to deliver for thst amount of money?