Poor Service

<p>I am utterly disgusted by the service provided by VFS if I had known better I would have gone to DHA.</p> <p>I submitted my application online and paid for it - I was however, unable to schedule an appointemnt despite having paid and calling them for assistance numeruos times.</p> <p>All they kept saying is we will give you feedback whcih simply never came - takes hours to get hold of someone in their call centre and they have no sense of urgency with a customer's concern.</p>