1 reviews | Active since Oct 2013
Pathetic Service and Clearly a bunch of ******
I completed a refund application on 22 Jan 2015 by myself at the Rivonia Branch. on 26 February 2015, 9 March 2015, 12 March 2015, 24 March 2015, 26 March 2015 ,1 April 2015, 8 April 2015, 17 April 2015, 20 April 2015, 8 May 2015, I have sent out email communication requesting feedback and status regarding my refund. I received a feedback on 24 March 2015 from a MR Lucas Mogoshi from finance stating that the matter is in his plate and he is trying to resolve this asap.<br> Numerous unsuccessful attempts have been made by myself to contact both Finance and Vfs. I have sent a letter of demand for settlement due 22nd May and still has been resolved. As per Vfs policy a refund takes 15 Working day, in 15 WEEKS it still has not been resolved due to numerous attempts made by myself.<br> I want my R1350 rand back from you bunch of *******. I have supp**** all the documentation what the hell is the delay. You service and lack of customer support is pathetic and shocking from a large organisation like VFS.<br> <br> I
Thank you for taking the time to write to us and share your feedback.
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Kind Regards,
VFS Global
Thank you for taking the time to write to us and share your feedback.
Please note we have forwarded your feedback to our office in Rivonia who will contact you within 2 working days.
Kind Regards,
VFS Global
