OUTSTANDING REFUND

Despite having spoken to Ms Dikonelo Motsapi several times as well as e-mailing her I have to date still not been refunded although I have sent proof of payment several times. I have also spoken to the Call Centre and been told that Ms Motsapi \'IS NOT IN"I have spoken to \""FORTUNATE\"" who tells me to e-mail the Accounts Department at VFS Global.<br> Leaving messages does not help.<br> To say I am very upset would be an understatement - I was under the impression that VFS is there to help with Service Delivery but as can be seen that is not happening. Read the Facebook page....need I say more?????<br> Just thought that others should know that Miss Motsapi does not deliver sterling service boasted about previously.<br> Elize van Wyk"""