Online ZEP Applications - zero capability / support on your part - total ****!!!!!!

So.....

After navigating your totally confusing path to actually applying for this "service" online on behalf of an employee who has no internet capability / access whatsoever, I am now unable to: - 1) Schedule an appointment 2) Cancel my payment for your NON EXISTENT "service".....

I keep getting returned to the "login" page, and have to wait 20 minutes to try again to complete your B-S (non-working...) process.....

YOUR WEBSITE DOES NOT EVEN OFFER A LINK TO A SUPPORT EMAIL ADDRESS OR HELPLINE NUMBER TO ASSIST USERS OF YOUR "SYSTEM".

***!!!!!!!

I have a Masters in Informations Systems Management (Management of IT, computers and "stuff" to you, as you clearly are not "technical" in any way, shape or form....), and STRUGGLED to navigate your website.

Either offer 24/7 support or do NOT charge the EXORBITANT sums of money for ZERO delivery - this in "Partnership" with our (“not *******ed” - wink wink.......) Department of Home Affairs.....

Even better than that, at least offer semi-literate users a "yes / no" system that does not intimidate them from applying to be "legal" in the first place.

You should be ashamed of yourselves!!!!!

Oh, and as an afterthought, pray enlighten us on the following….. 'http://amabhungane.co.za/article/2017-06-01-guptaleaks-did-gigaba-and-officials-grease-gupta-gears'