LM
Lala M

1 reviews | Active since Jul 2015

10 Jan 2018, 12:34

online tracking not working for 2 months now

i have been trying so many times since November to check the status of my application but the website returns an error saying "invalid sticker , try again". i called the contact centre early November and the guy said its a system issue, it will be fixed in a week . but here i am, its January and the website still gives me the same error. we've been waiting for an outcome since 2015 what is taking so long to approve or decline????????

0
Replies (3)
VFS Global
VFS Global's reply10 Jan 2018, 16:08
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global

VFS Global
VFS Global's reply11 Jan 2018, 15:06
Official

We have forwarded your query to our concerned department and will get back to you at the earliest.

LM
Lala M's update24 Jan 2018, 10:46
Reviewer Update
I'm still waiting to be contacted.