TN
Tina N

1 reviews | Active since Mar 2022

28 Nov 2023, 08:40

Not getting my refund

I was being assisted by Douglas to get my refund and I got the 1 refund the second one is not coming through and my emails are being ignored and calls not going through.The 5-7 days stipulated is over now I don’t know which route to go anymore to get the rest of my money .

0
Replies (2)
VFS Global
VFS Global's reply28 Nov 2023, 10:59
Official
Dear customer,
 
We trust this correspondence finds you well.
 
We have received confirmation that you have been contacted, and your query is being resolved.
 
Kind Regards
 
VFS Global

TN
Tina N's update28 Nov 2023, 18:19
Reviewer Update
I wasn’t contacted,I had to call Douglas myself and I still don’t have a response as to what’s happening to my refund.