Non-responsive and useless website...

Hi there, I've purchased tickets, accommodation, transport, insurance...the whole shebang for an euro visit end June '18. Now we need to get a Visa for Portugal through VFS, but the website does allow you to choose an appointment or date. I can see the 'next available date slot', but can't choose any options... Yes...I've tried on over three computers and two phones.

I've logged an enquiry with the info- email and the feedback- email. Ironically, no response. I went to the VFS Global offices this morning @ 08:15 to make an appointment in person. I gave two copies of the passports as request by the door-guard and the 'official' with no name behind the glass door. I told the guard, to tell me, that I would be contacted with an available time before the end of today. IT IS NOW THE END OF TODAY. WHY IS THE SERVICE SO PATHETIC??? The worst is, now I still need to pay a "service fee" for two Visa applications