1 reviews | Active since Feb 2017

24 Feb 2017, 10:58

No Response or feedback

<p>Good Day,</p> <p> </p> <p>Very, very , very bad experience with VFS Global</p> <p>I have ap**** for Permanent Resident Visa with VFS Global on 5th of September 2014 and i still do not have an answer of the outcome.</p> <p>Whilst i was waiting for the outcome of my permanent application, my temporary permit also expired and i had to resubmit for a new temporary one, which i have app**** on the 18th November 2016.</p> <p>Everytime i send emails enquiring about the status of my aplications i do not get a response bu ti can see that the email was read because i send a delivery recipt and a read receipt and i get the acknowledgement from two employees Dikonelo Motsapi ********** and Patience Mashila Sedzani ********** <p> </p>

0
Replies (3)
VFS Global
VFS Global's reply24 Feb 2017, 13:44
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global

's update01 Mar 2017, 12:06
Reviewer Update

Bad experience and poor feedback continue from VFS Global after they said they will contact me within 2 working days after my complaint.

This is the 3rd working day and still no communication at all.

This prove to show how pathetic this company is and why am i still waiting for an aplication to be fulfilled after i submited in 2014, which it should only take 10-12 months as stated on their website.

SHOCKING, SHOCKING, SHOCKING

VFS Global
VFS Global's reply27 Mar 2017, 07:23
Official

This serves as confirmation that a VFS representative has been in contact with you.

If you have any further queries or complaints, kindly forward to ***

Kind Regards,
VFS Global