VR
Vee R

1 reviews | Active since May 2015

15 Nov 2017, 19:35

No refund received - Its been 3 months

I am very disappointed with the service standards. Its been 10 working days and i have not received any refund and proof of payment. On Thu, Nov 2, 2017 at 12:58 PM: According to Violet (VioletJatVfsglobaldotcom), The refund has been submitted to the Finance department. Please provision 7-10 working days for the payment to reflect. If you guys can't sort this out, please let me know. I have been waiting for more than 3 months for my refund, I am totally speechless with VFS companys standards.

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Replies (2)
VFS Global
VFS Global's reply16 Nov 2017, 13:21
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global

VFS Global
VFS Global's reply17 Nov 2017, 08:21
Official

This serves as confirmation that a VFS representative has been in contact with you.

If you have any further queries or complaints, kindly forward to ***

Kind Regards,
VFS Global