1 reviews | Active since May 2016
No Refund after 6 months
<p>TRR ********** - First refund was claimed by me and acknowledged by VFS on 02-02-2016. Subsequent follow ups from my side was met with response from VFS that more procedures need to be followed. The required procedural documents were signed and sent to VFS on 23-05-2016. When may I expect the refund?</p>
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We have sent an email through the ********** requesting additional information in order to resolve your complaint and you are requested to revert on the same.
Kind Regards,
VFS Global
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback.
We have sent an email through the ********** requesting additional information in order to resolve your complaint and you are requested to revert on the same.
Kind Regards,
VFS Global
Hello Peter, the VFS response is just more of the "same old, same old......." garbage! Just more procedures, more red tape, sorry who did you contacted, send more, send more send more...... Where does it end. As it is, due to unforseen events we had to cancel the VFS appointment after paying R1,350. Now we may only claim a refund of R500. The balance of R850 goes to VFS as "wasted cost". What a profitable business! Even though they receive R850 for doing really nothing, they still cannot afford to administer the refund of my R500. My complaint is just one of many on the Hellopeter website. When will this practice stop?
Hello Peter, the VFS response is just more of the "same old, same old......." garbage! Just more procedures, more red tape, sorry who did you contacted, send more, send more send more...... Where does it end. As it is, due to unforseen events we had to cancel the VFS appointment after paying R1,350. Now we may only claim a refund of R500. The balance of R850 goes to VFS as "wasted cost". What a profitable business! Even though they receive R850 for doing really nothing, they still cannot afford to administer the refund of my R500. My complaint is just one of many on the Hellopeter website. When will this practice stop?
This serves as confirmation that a VFS representative has been in contact with you.
Kind Regards,
VFS Global
This serves as confirmation that a VFS representative has been in contact with you.
Kind Regards,
VFS Global