NN
Nash N

1 reviews | Active since Dec 2012

31 Mar 2016, 15:53

No Feedback on my Appeal

Can you please assist , since i first logged a complaint nothing has been done from VFS side to escalate my issue. Zakithi keeps promising to escalate the issue to DHA since December still no feedback / change . Surely there must be an Service Level Agreement between the two . Please escalate and advise.<br> <br> http://hellopeter.com/vfs-global/complaints/no-feedback-in-5-months-***

0
Replies (2)
VFS Global
VFS Global's reply01 Apr 2016, 07:50
Official
Hello nasharie,

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global
VFS Global
VFS Global's reply06 May 2016, 06:07
Official

This serves as confirmation that a VFS representative has been in contact with you.

If you have any further queries or complaints, kindly forward to ***

Kind Regards,
VFS Global