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Nash N

1 reviews | Active since Dec 2012

03 Dec 2015, 08:17

No feedback in 5 months

I submitted an appeal at the VFS branch in Rivonia on the 17 July 2015 , and up today they has not been an feedback. The rejection letter stated that I should enquire with DHA after 90days it's well after the stated days and no response. Surely VFS has some type of relationship with DHA and should be able to escalate cases with DHA as we pay a service fee of r1350 for an appeal . Can anyone from the VFS office assist with getting feedback from DHA as this being left in the dark syndrome is not good. One can not make future arrangement...::

0
Replies (1)
VFS Global
VFS Global's reply04 Dec 2015, 06:46
Official
Hello nasharie,

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback.
We have sent an email through the *** requesting additional information in order to resolve your complaint and you are requested to revert on the same.

Kind Regards,
VFS Global