No appointments and very unhelpful Call centre.

I have attempting to renew my Spouse Visa Since December last year, I have registered with VFS to complete the process but I have so far been unable to get a date, I called the helpline 3 weeks ago and was told the system for Joburg was down and I must check again in a few days, I did so and still no dates.<br> I called again and was told the same story, still nothing, I phoned again this morning to be told by and extremely arrogant man that there is a problem with a hacker so I must re complete the application for Pretoria this time, I did so and surprise surprise STILL NO DATES THERE EITHER!<br> I called a second time today and then spoke to a lady who proceeded to cut me off, on calling back I soke to a diffrerent lady who advised me that there is no hacker and all the dates are gone but I must log on every day as new dates may be added, They cannot give a time as to when this is going to happen so it literally means I must log on every 30 minutes or I may lose out, My visa expire at the end on March so I am getting very concerned now, I have a daughter here and at this rate I will be here *******ly and have to go home and leave her here! what do I do???