NS
Nabweteme S

1 reviews | Active since Jan 2016

12 Jan 2016, 08:44

LATE EXTENSION RESPONSE

On the 17th of Sept, I app**** for an extension on my Visitors visa. I was told it would take 8-10 weeks for me to get a response. I received an email on the 18th of Sept that my application had been forwarded to the Dept. Of Home Affairs. <br> <br> 8-10 weeks from time of application would have been end of November. It is the 2nd week into January. I am meant to start university this month. I cannot apply for a students permit. Customer care are really not helpful. I need to urgently apply for a student permit so I can start university this year. <br> <br> If VFS agents would have been sincere about the actual length of processing it really would have helped and I would have refrained from applying for an extension. <br> <br> I am totally lost and helpless right now.

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Replies (1)
VFS Global
VFS Global's reply12 Jan 2016, 08:57
Official
Hello Tema ssali,

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback.

We have sent an email through the *** requesting additional information in order to resolve your complaint and you are requested to revert on the same.

Kind Regards,
VFS Global

Best regards,