HORRIBLE VFS SERVICE

On the 16th of August I shared my experience with VFS ( review below) they rep**** that I would receive a call from them to address my issue within 2 days , to this day I am still waiting for the call. I guess the robotic reply is just for protocol not because they'll ever do anything with our applications. Again VFS WE CAN NOT DO ANYTHING WITHOUT THESE PAPERS, PLEASE!!!!!!!!!

I am appalled by the lack of communication and urgency from VFS, they don't care about this serious applications that affect our lives in a big way, I app**** for my TRP at 30th June 2023, it is now August 2024 and I have not heard anything form them. I visited the office to check in person and the man showed no concern but was rude and didn't even listen to us, just told us to go check the status online. When I call I get the... Unhappy customer Reply (1)

VFS Global’s reply 16 Aug 2024 at 12:06 Dear customer, This is to acknowledge receipt of your query. Please expect to be contacted within 2 working days for further assistance. We request your patience and understanding.

Kind Regards VFS Global