CM
Clemence M

1 reviews | Active since Jun 2019

07 Oct 2022, 10:29

Funds allocation

Im applying for a waiver Permit and made payment on the 16th of September at the ATM,I did send proof of payment and the receipt I downloaded from the site as requested,was told that the case have been escalated to the finance department on the 27th of September but till now my funds are not allocated A big company like you guys should take at least 24 or 72hrs just to allocate fund, now I have been told to just wait without a time frame like 5 or 10 working days meaning I must wait even till next year for the funds allocation

0
Replies (3)
VFS Global
VFS Global's reply07 Oct 2022, 10:55
Official
Dear customer,

Thank you for contacting VFS Global.

An attempt was made to contact you today, but we unfortunately could not get hold of you.

One of our consultants will either call or email you requesting further details to assist you with your query.

We apologize for the inconvenience caused.

Kind Regards

VFS Global
CM
Clemence M's update07 Oct 2022, 11:07
Reviewer Update
Yes I saw the missed call,will be waiting for your assistance
VFS Global
VFS Global's reply07 Oct 2022, 11:22
Official
Dear customer,

You were assisted by Mpho.

We kindly request that you confirm if your issue has been resolved to your satisfaction, once you have checked your profile.

Kind Regards

VFS Global