PP
Priya P

1 reviews | Active since Jan 2024

02 Jan 2024, 11:02

Frustrated Ex Employee

As an ex employee of VFS Global, I am extremely appalled and disappointed at the manner in which I've been treated upon my exit from the Company. Since the 31st October 2023 I have been requesting my UIF documentation for me to be able to apply for unemployment given that I did not have any prospective jobs lined up at the time, VFS have either blatantly ignored my requests or given me the same one line excuse for 2 months straight. Eventually when I was provided with the one of the unemployment forms it was completely incorrect. My ID Number as well as initials were noted incorrectly therefore invalidating the document. I proceeded to inform them several times the document has incorrect information where I was rudely responded by the HR officer that I was dealing with to be patient. I'm sorry to say I was and have been extremely patient with VFS Global. I would like to point out that I was given notice of my termination of contract in mid October 2023 (2 weeks prior to finishing on the 31st October) surely a company their size and caliber should have these documents prepared upon exit on the 31st October 2023. Two weeks clearly wasn't sufficient time for getting these documents to me and so is 2 months, that's how efficient VFS have been. I've even went as far as going to the labour centre to get them to intervene with hopefully getting me some assistance with obtaining these documents and again VFS had given me the same response as they were awaiting the Vendor. Furthermore I have all correspondence in writing should proof be required, I have now advised them I will not communicate further with them, I will continue posting on social media until I am assisted. I can confirm from the three staff members that had also finished off at the same time as me were also not provided their documentation. I've also given them opportunities on social media where I direct messaged them instead of posting just yet, and the only thing I was asked for is my contact information and full details. I've exhausted all measures I could think off to try and obtain my documentation from them. I was a loyal employee for a year and half on contract in this time. I have a medical condition that was declared to VFS at the outset of my employment yet at no point did VFS make my transition with them easy or seamless. Stress is one of the biggest factors that exacerbates my medical condition. I'm mentally exhausted with VFS and their blatant disregard and lack of communication.

0
Replies (2)
VFS Global
VFS Global's reply02 Jan 2024, 14:08
Official
Dear Priya,
 
 This is to acknowledge your query and advise you that your query has been forwarded to the relevant department.
 
 Kind Regards
 
 VFS Global

PP
Priya P's update02 Jan 2024, 15:35
Reviewer Update
Thanks. I will continue waiting as usual.