DD
Deer D

1 reviews | Active since Jun 2019

28 Jun 2019, 21:54

frustrated

I could not login even tho im 10000% sure I typed the correct password, and then the server told me that my account was locked.. and when i tried to reset my password, i always failed to do so due to “token verification failure”. my account is chw******, please kindly advise me on how to book my appointment, thanks

0
Replies (2)
VFS Global
VFS Global's reply01 Jul 2019, 09:17
Official
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.
 
 Kind Regards, 
 VFS Global
VFS Global
VFS Global's reply03 Jul 2019, 07:34
Official
We would request you to provide us with your username so that we can request IT team to look into this. Also let us know what application you are applying for and which VFS Global office you will be submitting your application at so that we can assist you further.