1 reviews | Active since Jan 2016
Following up previous review
Hi VFS, I had contact from Violet Jaure but I can no longer reach her on the telephone and call centre is less than helpful. My details were apparently forwarded internally with no estimate of time to get closure. My (South African) Wife and children are suffering unconstitutionally as we can not settle in SA which is affecting our long term stability. If DHA say my PRP has been forwarded to VFS 9 months ago, how does this get resolved?
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.
Kind Regards,
VFS Global
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.
Kind Regards,
VFS Global
We have received a confirmation that you have been contacted.
And as per the discussion, his query has been escalated and we are awaiting feedback from the relevant department.
We have received a confirmation that you have been contacted.
And as per the discussion, his query has been escalated and we are awaiting feedback from the relevant department.