Extremely Disappointing Experience with VFS

I am deeply frustrated with the technical issues and lack of support I’ve encountered while trying to schedule an appointment for my Critical Skills Visa through VFS. Despite completing the payment, I am unable to proceed with scheduling the appointment due to a persistent error whenever I click on the "Schedule Appointment" button.

What makes this even more frustrating is that I’ve contacted VFS support multiple times, explaining the issue, but on every call, I was put on hold for extended periods, only for the consultant to disconnect without offering any resolution. This has been both unhelpful and a waste of time.

This ongoing issue is delaying my visa submission, which is critical for my plans.

I am extremely disappointed with the level of service and the lack of responsiveness from VFS. The failure to resolve a straightforward scheduling issue and the poor customer support are unacceptable