Even worst then DMV. But you have no choice, using this company is mandatory. *******.

1. Cannot make an appointment. Cannot log in with CORRECT info. Requested a password change link, never received it via email. Tried multiple times. Nothing. 2. Last time spent about 8 hours at VFS Houston office with APPOINTMENT. Terrible service, does not deserve 1 star. ***********, rude staff. No water, luck of chairs and EIGHT HOURS. 3. They messed up my biometrics. Sent me an email asking to come back again and retake it. I need to go through this hell again and take unpaid day off at work . This place should be out of business. If VFS stuff read it, you are welcome to give me a REFUND FOR NON-EXISTENT SERVICE instead of replying with cookie-cutter email. Even worst then DMV.