DHA / VFS - fails reasonable lawful administrative action. PRP overdue over 1,5 years

Dear "Hallo Peter"

I have submitted complete set of documents for my PRP application beginning of 2016 with advised processing time 8-10 months ( as per VFS website ). That time has been exceeded by over 1,5 years. After querying with VFS couple of times every week, they must have escalated it to DHA immigration hundred of times. I finally got in hold of Mr Ronney Marhule who kindly requested his colleagues to assist me as "The application is pending and at first quality assurance" . That was at the 22nd of May 2018 and sadly still no finalization... My application has been at "final stage" since June 2017 waiting for someone to attend to it. I have been advised that DHA has only 4 adjudicators with a ton of paperwork coming in and if one of them is on the leave, the application get's rotated to the others until someone decides to attend to it. Unfortunately Mrs Alice Segole and Mr. Tebogo Ledwaba failed to assist accordingly. The time of completion has been unreasonable and fails reasonable lawful administrative action. Sadly this leaves me with no choice but to take further action.