1 reviews | Active since Nov 2016
I accidentally typed in the wrong passport number in my application. According to VFS, to rectify it I must apply for a refund where a portion of my payment will be deducted then reapply and pay again. Even 1st world countries don't have such processes in place that require continual payment for every single process that needs to be done. This is unbelievable! Why can't I just submit a new form and have that linked to a new payment? Why should deductions be made to payment that I actually need to make a submission anyway? Add to that refunds dont even take take the promised 30 days to be processed and you have to submit a form in person. Lol, its a system that just wants to frustrate and benefit without providing good service. If I could put zero stars here, I would.
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.
Kind Regards,
VFS Global
Best regards,
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.
Kind Regards,
VFS Global
Best regards,
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