KC
Kudzi C

1 reviews | Active since May 2018

04 May 2018, 10:55

Cant schedule an appointment with VFS

I have made an online application with vfs for a prp. I paid the fees but their website wont allow me to schedule an appointment. I havr called the helpline and no help. I have emailed the helpline but all they have said has not helped. I am running out of time. I cant even print out my form. Please help. I need to make an appointment as soon as possible. Thanx

0
Replies (3)
VFS Global
VFS Global's reply04 May 2018, 13:27
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global

KC
Kudzi C's update07 May 2018, 13:20
Reviewer Update
Can you guys please be serious!!! Still no help from you and my time is running out. Your website has a problem. I have oais your fees ans filled in your forms. Your call center agenta are clueless. Please man. Seriously?!!! I will end up going to the cwntre even without an appointment. What else is one to do? Your site wont print out form neither will it sxhedule appointment.
KC
Kudzi C's update09 May 2018, 11:56
Reviewer Update
I finally got help from VFs. Am so grateful for your help. I have made my appointment. I emailed your helpline and got put thru to a person who signs as J.. very helpful person. Keep it up!!!!