PT
Patricia T
1 reviews | Active since Oct 2024
20 Oct 2024, 12:49
Cannot Schedule Appointment Error: LOGIN FAILED FOR VAF USER ID
I cannot book an appointment because I keep getting an error that says: Login Failed for VAF UserID. I have been advised to change my password, browsers, gadgets and network and all that has not helped. VFS has also responded by saying that the issue has been forwarded to their IT department to which I have not recieved a responce so far. I know this might take about six months to resolve because I have had a similar experience with them when my payment was not reflecting. I am frustuated and would like to recieve help as soon as possible as I am desperate to book my appointment
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Patricia T's updateReviewer Update
25 Feb 2025, 10:58They did not respond to this query despite all my efforts emailing and calling them countless times. Left with no other option, I had to reapply using a different account and paid again just to submit my paperwork. But now they cannot proccess my refund despite sending them everything. When I call them, tey refer me to a cold email address wich they never attend or respond to. I am so frustrated with this VFS Global South Africa incompletence and seemingly like fradulent behaviour.
PT
Patricia T's update25 Feb 2025, 10:58
Reviewer Update
They did not respond to this query despite all my efforts emailing and calling them countless times. Left with no other option, I had to reapply using a different account and paid again just to submit my paperwork. But now they cannot proccess my refund despite sending them everything. When I call them, tey refer me to a cold email address wich they never attend or respond to. I am so frustrated with this VFS Global South Africa incompletence and seemingly like fradulent behaviour.